Terms and Conditions
The following guidelines outline the proper use of the
computerpartshq.com website, including the goods and services provided by us,
which are not limited to our product directory but also include external links
to other websites. By accessing our website, you agree to abide by the Terms
and Conditions of Use of the Site (TCUS), including our privacy policy and any
instructions that we may amend from time to time, and you also agree to follow
our relevant rules and regulations.
The Computer Parts HQ ("Company") reserves the
right to adjust its TCUS periodically, and users are responsible for reviewing
our account to learn about the latest improvements made on the website. Your
use of the website will be considered as approval of any changes made to the
TCUS. Users under the age of 13 are not permitted to access our website or
publish personal and identifying material.
Authorization and Usage Privileges
Computer Parts HQ provides users with the right and
permission to view and use the website for any commercial or non-commercial
purpose, including the purchase of products for use or resale. However, our
access privileges do not include the following actions:
·
Resale of the website or its related material
·
Compilation and use, unless expressly approved,
of its product lists, names, specifications, and prices.
·
Plagiarized, replicated use of our site or its
related material.
·
Restrictions on data processing, robotics, data
analysis, and extraction methods.
·
Computer Parts HQ is protected by US copyright
law and international law and convention, including but not limited to, its
activities and procedures, interface, and content. Except where allowed, it
shall not be copied, reproduced, imitated, sold, manipulated, maliciously
visited, or resold in any manner for any unlawful or unacceptable purpose. Any
malicious and unauthorized use of the website will result in the revocation of
the license and privileges permitted by the Company and may subject you to
legal action and investigation.
·
You can make hyperlinks anywhere on the website
as long as the connection created restricts the display of the website, the
organization, its affiliates, investors, co-brand accomplices, licensors, and
any other partners, its goods, and services, in a manner that is not
misleading, harmful, or invasive.
·
You are permitted to make hyperlinks to any page
of the website as long as you do not use any licensor, associate, subsidiary,
co-brand partner, partner logo, or registered graphic or trademark associated with
Computer Parts HQ as part of a link to the website without express written
permission from the Firm.
Contents and Stock Listings
Computer Parts HQ strives to provide comprehensive details
about all of the items offered on the website, including specifications, names,
photographs, prices, links, references to compatibility, and other related
information. However, while we do our best to ensure that the material provided
on the website is correct, credible, modified, and error-free, we cannot
promise or warrant that it is always accurate.
The material provided on the website is for information
purposes only and does not produce any sponsorship of any product, service,
reseller, manufacturer, or other related entities offered. In case of any
typographical, technological, or other errors, the company reserves the right
to deny or refuse orders made for the product or service in question and
immediately check and change the product or service records.
Links to Sites and Businesses
Our website may contain external links to third-party
websites and businesses. We do not endorse or make any representations about
these sites and businesses, and we are not responsible for their content or
accuracy. Visiting these external links is done at your own risk, and we recommend
that you review their terms of service and privacy policies before using their
services.
Order Cancellation:
Orders accepted by Computer Parts HQ will not be subject to
modification or revocation by the customer without express approval from Computer
Parts HQ or its approved members. Each canceled, substituted, or updated order
will incur a nominal processing charge of $25 or 15% of the order value. If you
wish to cancel or change your order, please contact our customer service.
Computer Parts HQ will not approve order termination emails.
In the event of a product's unavailability or backorder status, Computer Parts
HQ may reject or cancel an order at its own discretion. We apologize for any
inconvenience this may cause.
You are advised to be aware that any items in our listings
may not be in stock, so please check the stock specifics before placing an
order.
If the company no longer offers or stocks a good received
for substitution from a client or if the service is temporarily out of stock,
it may be referred to the Department of RMA. The consumer would have two
alternatives in such a situation: Computer Parts HQ will provide a similar
repair or replacement piece, or Computer Parts HQ will issue a rebate that
evaluates the actual market value of the purchased commodity. In either case,
the present price of the retail product does not surpass the initial invoiced
price.
Jurisdiction Authority:
In case of any judicial proceeding to enforce the terms of
this Agreement, the jurisdiction and location will be the Local or Superior
courts of the State of Circuit Court of the United States or elsewhere, as
agreed upon by the parties involved.
Control & Central Law:
Any questions regarding the form and development of this
Agreement, the rights and obligations of the parties as provided in the terms
of the documents, shall be decided and determined only in compliance with the
relevant legislation of the United States of America.
Prosecutor's Cost:
Any fair attorney's fees or other associated costs incurred
in connection with any civil act, mediation, prosecutions, enforcement, or
clarification of this Agreement, or in relation to the interests of a
Defendant, due to any perceived violation of the Agreement, wrongdoing, or
disagreement, shall be recovered.
Dropship Requests for Product by Customers:
If a customer requests our company to sell or send their
goods to a third party, both the customer and the third party's final user will
be bound by the terms and conditions of this Agreement.
Conflicting Words:
Any terms and conditions related to and/or presented in the
customer's orders that may conflict with Computer Parts HQ's TCUS will not be
valid without Computer Parts HQ's written approval. However, all instructions
approved by Computer Parts HQ shall be subject to TCUS.
Purchase Money Security Interest:
If the customer effectively completes, executes, and
approves an order, the customer gives Computer Parts HQ the right to a
'continued buying money protection interest' as security on all due or timely
payments in all payable sums under any purchased order from the customer. This
grants access to all merchandise or other proceeds of which the consumer has
any right, title, or interest. Upon request, customers must provide Computer
Parts HQ with complete financial statements, any changes, or continuity
statements and pay the same filing costs whenever Computer Parts HQ estimates
are required. Customers must also complete and send to Computer Parts HQ all
records, equipment, and do as Computer Parts HQ may request to fully enforce
this Protection Inter Drives. If the customer/buyer is in default under the
protection arrangement, Computer Parts HQ retains the right to seek relief
available under the statute.
Cash Back Guarantee:
Please read our return policy carefully, so you can exchange
or return the product ordered from Computer Parts HQ in case of any
inconvenience.
Payment & Shipping Security:
Our customers trust us, and we respect that trust above all.
Our suppliers ship goods promptly and with proper protection, ensuring a safe
payment system is in place. We use verified authorization from VeriSign Safe
and MacAfee Security to ensure secure transactions.
Copyrights:
Computer Parts HQ does not claim any intellectual property
rights over the products listed on our website.
Free Technical Support:
We offer free technical support to our clients by hiring
Cisco experts. Please contact our customer service helpline for training.
Return Material Authorization (RMA) Process:
If you need to return a product, you must first raise an RMA
request and agree to the following terms and conditions:
- All Computer Parts HQ products must be returned,
regardless of the reason for the return.
- Products must be returned with all accessories,
manuals, applications, and warranty statements, in their original
packaging to avoid damage.
- If the original packaging is damaged, a restocking
fee of 25% may apply.
- Do not write on the original box to avoid return
rejection. Instead, use a sticker to indicate the Computer Parts HQ
address.
- Our supply chain department will check the shipment
before you can collect the exchanged package within 10 days of delivery of
the defective item.
- Please notify us within two days of any
inconsistencies between your PO and the products purchased.
Faulty Products under Warranty:
If you encounter a defect in your purchased item, please
submit an RMA order and agree to the following terms and conditions:
- Quote the damaged item's order number, purchase date,
and serial number.
- After verifying the warranty of the damaged device,
one of our engineers will attempt to fix your issue over the phone or
through remote access.
- If the problem persists, an RMA number will be given,
and you will need to follow our regular RMA protocol.
- We will test and correct the issue after the object
has been returned. If the item cannot be restored, we will send a
replacement.
- Replaced hardware may be new or similar to new and
have equal or equivalent requirements.